Comps are administered on our behalf by Natalia at the Prestige Office in Portishead.
Email: natalia.szeliga@prestigeproductions.co.uk
Generally speaking venue contracts stipulate between 4 and 10 comp tickets. Requests for comps can be made on a "first come, first served" basis by adding the request details on the "Comp Requests" file.
When adding a request please check if the venue/date has already been added to the file, if so just add your request in the next line below. If no prior request for that venue/date is in the file please add the date/venue details in a new row.
If colleagues have already requested comps you will need to check to see if further comps are available inside the maximum allocation. Please do this before promising your comps.
We will always do our best to support your requests, but in the end it depends on the contract with the theatre.
Process
We manage comps on a quarter by quarter basis. Please fill in your requests in the file well in advance of each quarter. Please include all the details in each column, especially the email address fields.
We'll close the request application window ahead of each quarter, please ensure you plan in advance with your guests. We can manage late requests by exceptions, but this should not become a regular occurrence.
Once Natalia has completed the comp allocation with the venue she will email the "guest" and "requester" with appropriate details.
During the quarterly period, should anything change, eg; guests have to pull out or some such, then please let Natalia know ASAP by emailing her directly.
Please make sure quests realise that "comps" are not free, there is a contractual limit with the venue and they cannot be wasted.
FILE HELP: If the show is not listed, or you need to add another row.
1. Right click on the number of the row on the left, on the row where the show should be, keeping the list date order. This should highlight the row and bring up a menu.
2. Click "Insert Row Above"
3. Add the date in Column A
4. Add the Show Name in Col B
5. Fill in the request details as normal
6. Natalia gets an automatic notice when this file is edited, and will action your request, copying you on the venue box office/Prestige Team emails.
≈